By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Hybrid thermal imaging binoculars

XFUSE PF6, XFUSE PF6L, etc.
Thermal imaging collimators

XHOLO HP 06, etc.
Thermal imaging sights

SAIM SCP 19 et al.
Thermal imaging nozzles

xClip CH 50 v2, etc.
Laser rangefinders

Rico LRF 1000M, YFR-P, etc.
Thermal imaging monoculars

DV DP 09, XEYE E2N V2, etc.
Thermal imagers for search and protection

FLIP PH 35, etc.
Thermal imaging car cameras

A3, A6, M6S, etc.
Thermal imaging security cameras

IRS-FB 432, etc.
Measuring thermal imagers

A8 L, AM 31, etc.
Information radars

S20-G, S30-C, etc.
Accessories, consumables

RTC2121W, RTD3122CR, etc.
Devices discontinued

Saim SCT35 et al.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for InfiRay products.

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Guarantees & Return Policy

All InfiRay products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

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